Used Automobile Loans FAQ - Kuwy | Visit Us Online
kuwy faq

Customer FAQ

Kuwy is India's first automotive fintech platform, revolutionising the car-buying experience. We connect customers with a network of trusted lenders, providing a digital journey for financing your dream car

Applying for a car loan with Kuwy is straightforward. Download the Kuwy app, create an account, and input your financial details. Kuwy's intelligent algorithms match you with suitable lenders.

Yes, Kuwy collaborates with a network of reputable lenders. We prioritize trust and reliability, ensuring that our partnered lenders offer competitive rates and transparent terms.

Kuwy tries to map the best lender who takes up your profile. The lender decides loan eligibility based on various factors and if the criteria are not met, the loan may not be guaranteed.

Through our AI-powered algorithms, we provide personalized loan options, reducing the complexities of conventional financing. The process is faster, more efficient, and can be completed from the comfort of your home.

Kuwy prioritizes the security and privacy of your information. We employ the toughest security measures to safeguard your data. Our digital platform adheres to data protection standards, ensuring a secure and trustworthy experience for every customer.

Kuwy aims to cater to a diverse range of customers. A low credit score may affect your options depending on the lender.

Kuwy supports financing for a wide range of vehicles, including cars, and SUVs. Our goal is to make automotive finance accessible for diverse used car needs.

Yes, you can conveniently track the status of your loan application through the Kuwy app. Stay informed about each step of the process, from submission to approval.

For any queries or assistance, you can reach Kuwy's customer support through the app or visit our website. Our dedicated team is ready to assist you in making your car financing experience with Kuwy as smooth as possible.

If you wish to revoke your consent for accessing your credit report, please follow these steps:

  1. Email Request: Send an email to our support team at support@kuwy.in with the subject line: "Revocation of Consent for Credit Report".

  2. Provide Necessary Details: In the email, please include the following details:

    • Your full name

    • Customer ID (if available)

    • The email address used during registration

    • Any relevant details (optional) related to your request

  3. Request Processing: Once we receive your request, our team will process it and ensure that your consent for accessing the credit report is revoked.

Please note that revoking consent will prevent us from accessing your credit report for any further transactions or loan assessments.

If you notice any discrepancies or errors in your credit report, you can raise a dispute directly with Experian/Equifax using their online portal.

To file a dispute, follow these steps:

  1. Visit the Dispute Portal: Click on the link below to access the Experian/Equifax Dispute Portal:

  2. Sign In/Sign Up: If you already have an account, sign in with your credentials. If not, you may need to create a new account to access the dispute resolution process.

  3. Submit Dispute: Once logged in, follow the instructions to submit your dispute. You'll need to provide the details of the discrepancy you've noticed in your credit report.

  4. Track Your Dispute: After submitting, you can track the status of your dispute directly on the portal.


Dealer FAQ

Kuwy is India's first automotive fintech platform, revolutionising the car-buying experience. For dealers, Kuwy provides a platform to finance your customers through our lenders attracting more customers.

Dealers can partner with Kuwy by reaching out to our business development team. Once on board, we'll guide you through the onboarding process, including creating a digital presence and listing your inventory on the platform.

Yes, Kuwy allows dealerships to customize their digital profiles, showcasing their brand and inventory.

Dealers can generate a KUWY QR code based on their inventory. Using the QR code, they can scan and save their vehicle inventory digitally.

Kuwy employs robust security measures to protect the information of our dealership partners.

Dealers can save all their vehicle inventory in their digital QR code, eliminating the need to create a dealer website. They can also share it with their customers by sending them a link, giving them digital access to the dealer inventory.

Dealers can list all types of used cars including hybrids and EVs.

Kuwy streamlines the financing process by connecting buyers with trusted lenders. Dealerships benefit from a higher chance of qualified leads.

Apart from loans for used cars, Kuwy also helps customers with RC creation and car insurance.

Dealerships can easily reach out to Kuwy's dedicated support team through the platform. Whether you have questions, need assistance, or want to provide feedback, our team is committed to ensuring a smooth and successful partnership for your dealership.


Lender FAQ

Customers can initiate the loan application process through Kuwy's platform, where they select their desired car.

Lenders can select the profile of the customers based on your criteria.

Lenders partnering with Kuwy gain access to a pool of qualified customers seeking auto loans. This collaboration enhances visibility, potentially increasing loan portfolios and business opportunities.

Yes, lenders have the flexibility to tailor loan terms and interest rates based on their policies and the customer's financial profile, ensuring a personalized financing experience.

Yes, you can reject a customer and provide a valid reason for the rejection.

Lenders receive relevant customer details required for credit assessment, including financial history, employment details, and other information along with Kuwy car valuation reports.

Yes, Kuwy provides a secure digital interface for lenders, allowing them to efficiently manage and track loan applications, streamline communication, and enhance overall collaboration.

Once a loan is approved, funds are disbursed directly to Kuwy for the purchase of the chosen vehicle.

The amount is transferred to Kuwy and we maintain a payout structure and distribute the money.

Yes, Kuwy takes full responsibility if the issue is from our end.